Sist oppdatert: 27.05.2023

Privacy Policy for Panorama Hotel & Resort AS

1. Data Controller

William Bernhardsen, on behalf of Panorama Hotel & Resort AS, is the data controller for the company's processing of personal data.

2. Personal Data Stored

We store the following personal information about our customers:

  • Name
  • Email
  • Phone number
  • IP-address

Name, email, and phone number are not collected automatically but are provided when contacting or having a customer relationship with Panorama Hotel & Resort.

3. Purpose of Processing

We process the information to fulfill our obligations under the agreement with you. They may also be used to track behavior patterns on the website and for personalized marketing.

4. Basis for Processing

Information about your name, email, and phone number is used to contact you in connection with your customer relationship. The basis for this processing is Article 6(b) of the General Data Protection Regulation. Where you have consented, the information will also be used to provide you with information, offers, and service related to your purchase via email, phone, and SMS. The basis for this processing is Article 6(a) of the General Data Protection Regulation. You can opt out of receiving such information from us at any time.

5. Collection of Personal Data

We store the personal information you have provided on our websites. We use cookies on our websites to provide the best customer experience and service for visitors. The Electronic Communications Act requires us to inform our visitors about the use of cookies. Cookies are used to track behavior patterns and website usage.

6. Disclosure of Information to Third Parties

We will never sell your personal information. We will also not share it with third parties except as specified below, unless we are legally obligated to do so.

  • Tracking Behavior Patterns and Customized Marketing
    • Google
    • Meta
    • LinkedIn
  • Hotel Services
    • Clock Software Ltd

7. Deletion of Personal Information

Information we have received in connection with your purchase is stored in our active customer registry for 3.5 years.

8. Rights of the Data Subject

We process your personal information in accordance with the Personal Data Act and applicable regulations. Please note that you have the right to request access to and the transfer of your personal information, as well as to request the correction or deletion of information. Complaints about processing that violates the rules can be filed with the Data Protection Authority.

9. Information Security

We secure your personal information through both physical and virtual access and access control, as well as through encryption of sensitive parts of the provided information.

10. Contact Information

Inquiries regarding the information that is registered, corrections, and deletions can be sent in writing to the following address: [email protected]

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